Plans and pricing

* You’ll be invoiced $40 for every 50 visits exceeded above your plan.

Need something specific? We can provide you with a custom plan if you manage multiple locations, multiple tenants, or have a special request. Tell us what you need or check our FAQ.

Compare all features

Kiosk app

Visitors check themselves in straight from the tablet at your reception. We support iPad and Windows tablets.

Free Medium Large Enterprise

Design your identity

Customize your welcome screen with your branding

Add a background image and your logo, modify text and button colors.

Custom Text

E.g. Add "Welcome to MyCompany" on your home screen.

Available in 30+ languages

Arabic, Bulgarian, Chinese, Croatian, Czech, Danish, Dutch, English (United States and United Kingdom), Estonian, Finnish, French, German, Greek, Hugarian, Italian, Japanese, Korean, Latvian, Lithuanian, Norwegian, Polish, Portuguese, Romanian, Russian, Slovak, Slovenian, Spanish, Swedish, Thai, Turkish, Ukrainian.

Customize your flow

Self check-in and check-out

Visitors check themselves in and out directly on the tablet.

Visitor picture

Visitors take a picture right from the tablet.

Visitor recognition

The app recognizes pre-registered and returning visitors.

Custom screens

Add screens to your check-in workflow according to your company needs.

Smart rules

Define the flow of screens based on answers to previous questions.

Agreement signing

Visitors sign digitally during check-in and also request a copy. You can only store one document at a time.

Multiple agreements signing

You can store multiple documents and create a smart rule to show the right one depending on the type of visitor (contractors, clients, interviewees, etc.).

Storage integrations

Store agreements like NDAs, that your visitors have signed, in OneDrive, Egnyte, Box, or Google Drive.

Default safety instructions and NDA

We provide you templates for safety instructions and for non-disclosure agreements. You also have access to a selection of safety icons.

QR code check-in and check-out

Use QR codes to fast track check-ins and check-outs. They can be printed on a badge, or scanned from the invitation email.

Permanent QR codes

Recurring visitors can request permanent QR codes (to be used like access passes).

Deliveries

Log incoming deliveries from the kiosk.

Offline mode

Visitors can still check in and be registered even if there is internet connection.

Kiosk status

Monitor the sync between the Dashboard and the kiosk to ensure the visitors list is up to date.

Dashboard

The dashboard is the command center of your visitor management. Accessible from your desktop, it will give you a bird eye on everything happening at reception. 

Free Medium Large Enterprise

General

Real-time visitor list

Know exactly who is on your site or in your building with an live list of checked-in visitors.

Deliveries

Log incoming deliveries from the dashboard.

Register, check in and check out visitors and groups
Bulk actions

Check in, duplicate, delete, reset, upload multiple individual visitors or groups.

Internal communication

Possibility for hosts to communicate with reception via free text or via ready-made answers (e.g. "I will be there in 5 minutes").

Address book

Easily re-use profile of previous visitors.

Customize and filter columns

Make the dashboard your own: customize it with the information you need.

Location

User rights

Control the level of rights and access each users receive. Choose among 6 groups of user rights and 30+ granular rights.

Unlimited users list upload

Upload your users list from an Excel document. There is no cap on the number of users you can upload.

Analytics

Access to standard graphs with data from visits. They are not downloadable.

User

10+ languages available

The dashboard is available in Chinese, Dutch, English, French, German, Italian, Slovak, Slovenian, Spanish, Vietnamese and Korean.

Security and privacy

Securing your premises and complying with industry regulations is easier with a strong visitor management system.

Free Medium Large Enterprise
ID Match

Add an extra layer of security by checking if the picture on the ID matches the picture of the visitor.

Watchlist

Manage your internal watchlist or connect your account to Visual Compliance to check visitors against government-issued watchlists.

Emergency list

Generate a live list of on-site visitors via the dashboard or the smartphone app.

Emergency text message

Send a text message to all on-site visitors.

Automatic visits deletion

Visits are automatically deleted after a certain period. Helps complying with GDPR and data protection regulations.

Visits exports

Generate and download XLS export of your visits data, including custom fields.

Notifications

Every notification is customizable, from the channel you receive it from (email, text message, push notifications and more) to the recipient (adding personal assistant, a security agent, or anyone that needs to be in the known).

Free Medium Large Enterprise
Invitation email

It can include meeting details, map, host details, custom text, a QR code or a PDF attachment.

Visit reminder

Visitors can received a text message reminder 2 hours before the meeting.

Check-in notification

Hosts can receive check-in notifications when their visitor arrives and reply to reception. Notifications can be sent via email, text message, desktop, smartphone app.

Quick reply

The hosts can send a quick reply to reception, via pre-written replies or with a custom message.

Welcome email

Visitors receive a check-in confirmation with a customizable message.

Check-out notifications and reminder

Hosts can get a notification when their visitors check out. They can also receive a notification if their visitors forget to check out. Notifications are sent by email or by text message (not in free plan).

Printing

Print customized badges for each type of visitors, from the printer of your choice. 

Free Medium Large Enterprise
Airprint

Print badges straight from the kiosk, using an AirPrint printer.

Any printer

Print badges straight from the kiosk, using any printer.

Bluetooth

Print badges from the kiosk with a supported Brother printer.

Custom badges

Change the layout of your badge (logo, icons, size, fields) and print different badges for different visitors. Check it out!

Pre-print badges

From the dashboard using any printer.

Multiple locations

If you have more than one location, you're in the right place. Proxyclick has been built with your needs in mind.

Free Medium Large Enterprise
Multiple locations package

All locations gain access to features of highest plan.

Customizable user rights

The rights of a user can differ from one location to another.

Shared user access

Users can access one or more location with one username and password.

Real time overview

Overview of activities in all locations at once.

Shared watchlist

Share one watchlist across all your existing locations.

Live overview of visitors

Pick a list of locations and view a table with the number of expected, checked-in and checked-out visitors.

Shared user directory

Easy user provisioning on multiple locations.

Multi-tenant

Easily welcome visitors coming for multiple tenants.

Integrations

We're proud to integrate with the best solutions on the market to provide a great experience to visitors and clients. 

Free Medium Large Enterprise
API

Create your own integration to connect Proxyclick to your internal CRM, your intranet, and more.

Webhooks

Webhooks provide a way for your system to get notified when a visitor checks in or out and when a visit is created, updated or deleted.

Outlook Add-in

Pre-register visitors via our Outlook add-in. See how it works

User Provisioning

Azure AD, G Suite, LDAP, Okta, OneLogin, SCIM.

Single Sign On

Azure AD, Microsoft AD FS, G Suite, Generic SAML, Okta, OneLogin.

Messaging softwares

Slack, Skype for Business, Workplace by Facebook, Microsoft Teams.

Storage apps

OneDrive, Dropbox, Egnyte, Box and Google Drive.

Salesforce

Every visitor who checks-in on Proxyclick will be displayed in Salesforce as an event.

Wi-Fi apps

Cisco Wi-Fi, Aruba Wi-Fi.

Customer success

Our acclaimed customer success team (check our reviews!) is with you every step of the way to make sure you make the best out of Proxyclick.

Free Medium Large Enterprise
Help Center
Chat support
Onboarding services

Legal

Free Medium Large Enterprise
Custom terms and conditions

Minimum 12 months of subscription required.

Frequently asked questions

How does the free trial work?

You get 15 days to try Proxyclick for free. You can then decide to stop or choose the plan that suits you best.

What is the difference between the free trial and the Free plan?

The 15-day free trial gives you access to all the features of the Enterprise plan (excluding integrations like user provisioning, SSO, etc.). The Free plan gives you access to limited features for as long as you're on the Free plan.

What is a visit?

A visit refers to the creation of any and all visitors inside the Proxyclick app. For instance, if 100 visits are created this month, resulting in 95 check-ins and 5 no-shows, it will still count as 100 visits.

What happens if I go above my plan's number of visits per month?

In the Free, Medium, and Large plans, you will be charged an additional $40/40€/£30 for every 50 visits above your plan’s limit. For example: If you have a Medium plan with a cap of 250 visits, and you create 325 visits during a busy month, then you will be charged an extra 80$ on your next invoice. 

Are there any hidden costs?

Everything is included in the monthly fee (and when we say everything, we mean it). Your monthly payment includes several upgrades per year, customer service, maintenance, and hosting. Paid plans include support by phone.

Do I have to use specific hardware?

Visit our store to see all the recommended hardware.

What support can I expect during the trial and as a customer?

We truly want you to be successful. In addition to our Help Center, we provide chat support (for all plans) and phone support (for paid plans). If you'd like, then we can also schedule a demo.

How do you define 1 location?

The term “location” differentiates between separate building addresses. So if you greet visitors at receptions stationed on multiple floors, then it's still considered 1 location, and would only need 1 plan. An organization with 2 separate addresses, on the other hand, would be considered to have 2 locations, and would need 2 plans.

A "location" can have multiple receptions and/or entrances, with multiple iPads to welcome visitors. In this case, you simply want to ensure that the plan you choose provides an adequate number of kiosk apps for your needs.

For buildings with multiple companies, we offer dedicated multi-tenant accounts. Contact us for more information.

What if my company doesn’t fit in any of the pricing plans?

You can always contact us for a custom quote.

Are there discounts available for longer-term subscriptions?

Yes, there are. Please contact us for more information.

Is there a contract?

There is no contract. You can pay as you go. If you decide to cancel your plan, then you can do so whenever you want. You will simply stop receiving invoices.

How can I pay?

You can pay by credit card or by wire transfer, depending on the plan and payment frequency you choose. We don’t accept payment by check.

  Free Medium Large Enterprise
Monthly Credit card requested in case of overage Only by credit card
Annually Only by credit card Credit card or wire
Every 2 years Credit card or wire

How is the payment currency defined?

Companies based in Canada, Mexico, or the United States pay in US dollars. Companies based in the UK pay in pounds. Companies based in all other countries pay in euros.

Can I choose a specific number on my invoice (e.g. Purchase Order)?

Yes, you can add it during the subscription process.

Can my invoicing address be different from my location address?

Yes. If you need both addresses on the invoice, then please send an email to billing@proxyclick.com before subscribing.

Do you offer discounts for educational and non-profit organizations?

Yes, we offer an additional 10% discount to NGOs.

Can Proxyclick be used in a multi-tenant building?

Yes. Our Dashboard gives front desk staff and security teams an overview of all visitors for all tenants in the building. Visitors simply select the logo of the company they are visiting at check-in, before continuing their visitor experience for each tenant.

Still have questions? Don’t hesitate to contact us.