Proxyclick provides Aiglon with a dynamic visitor flow solution
While implementing Proxyclick’s solution, Mr. Gerhardt reports that the school took the opportunity to review its procedures for welcoming visitors and come up with a more practical system that simultaneously improves security and manages visitor flow more efficiently and professionally.
The system has enabled the creation and maintenance of a central visitor register--to include not only visiting parents or prospective families, but also cleaners, medical staff, external contractors such as electricians, carpenters, and examiners.
A typical visitor flow with Proxyclick sees visitors register 24 hours before their visit so that they can arrive, do a custom, touchless check-in, and then have their badge printed off.
But, given that Aiglon is a school - with parents sometimes coming to pick up students due to illness or family emergencies - visitors sometimes arrive unexpectedly. When this happens, they check in on an iPad at the main reception desk. Mr. Gerhardt is quick to point out that improves visitor flow significantly over the paper logbook.
"The kiosk check-in is very good. Easy setup, simple, looks nice, prints out the badge. Proxyclick gives a really smooth experience for the visitors and receptionist." - John Gerhardt
Once visitors obtain their badges, a notification is sent to the host. Mr. Gerhardt explains that hosts “can reply to notifications, saying, ‘I'm coming, could you get them coffee…’. They like that feature.”
This way, visitors receive a warm handoff to hosts; they complete their business on campus and use the system to check out at the reception desk when they are finished. If they forget to check out, the system can do it automatically at midnight.