All features Every feature you need to enhance visitor experience, secure your assets and streamline your front desk.

Invitations (via dashboard and calendar), gather information in advance, custom fields, QR codes, photos, legal document signing, touchless check-in, visitor screens available in 33+ languages, badge printing, notifications (email, text message, Slack, Microsoft Teams...).

Dedicated logbooks for visitors, employees, and deliveries. Emergency features. User list upload, user rights, multi-location settings, exports, and reporting.

Create tailored smart flows for employees and visitors, using custom screens populated with text, imagery, videos and questionnaires, which adapt based on answers received.

Visit approval, automatic ID verification using facial recognition, internal and external watchlists, temperature scanning, custom data deletion.

SSO and User provisioning, Outlook Add-in, Access Control Systems (open doors and call elevators with automated, personal, and time-restricted credentials), Wi-Fi (automatically receive personal and time-restricted credentials upon check-in).

International, industry leading support via multiple channels, comprehensive online Help Center, and Academy.

Tailored success packs. Deploy to 100s of locations in a few weeks.

Customizable legal terms, customizable SLAs for support, RFP completion and support.

Unlimited employees, visitors, kiosks, and deliveries. Text messages/ SMS included.

Companies with more than 500 visitors per month typically have more than 1 iPad in their lobby. Proxyclick does not charge extra per iPad.

Depending on your flows, a check-in can generate more than 1 text message. For example, a text reminder to the visitor, a host notification, watchlist alerts or a mass text for evacuation. Proxyclick does not charge per text.

Proxyclick Proovr App, employees book a date and a desk, check in and out, receive guidelines, answer health/security questionnaires, and cancel bookings. Web-based version also available.

Front desk staff can check in employees who do not have the app using Proxyclick's Dashboard.

Only employees that are part of your directory can book and check in to their workplace. Automatic user provisioning available in Premium.

Workplace guidelines and other relevant information can be shared with your employees.

Customizable questionnaire for your employees (can be different to the visitor questionnaire).

Deny access to employees based on their answers to the questionnaire, their temperature readings, or if occupancy limits have been reached.

Compatible with leading access control systems. Additional fees apply for Premium accounts.

Tailor the language used in your employee flow.

Employees' replies to the questionnaire are not visible to front desk staff. Only administrators with strict access rights can view this data in exports.

See who is expected on what day, and manage bookings as needed.

Tailor your employee bookings to match your company guidelines. For example, define the number of days in advance they can book, or when they have to complete a questionnaire.

Employees can check-in instantly using an iPad, GPS coordinates, access control system (Premium and Enterprise) or temperature scanner (Premium and Enterprise).

Instantly contact everyone who was in contact with an individual within a set time frame.

Divide your workplace into spaces and allocate a set desk capacity to each space.

Set capacity limits for your workplace as a whole, as well as for individual spaces.

Employees can book desks in advance using the Proxyclick Proovr app.

Give employees a visual of where they are booking a desk.

Visitors receive a check-in confirmation with a customizable message.

Employees can see where their colleagues are sitting when booking.

Desk booking works with your questionnaires, guideline sharing, and other features.

Send customized invitations and reminders (email, text) to your visitors about upcoming meetings, meeting location, date and time, custom instructions and the QR code.

See latest instructions, sign legal documents, or complete questionnaires. These can be different to the kiosk flow in the lobby.

Autofill information, while respecting strict privacy regulations.

Use a smartphone based check-in flow for unexpected visitors.

Visitors can choose between 33+ languages when interacting with Proxyclick on the kiosk. Default translations are provided and editable. Languages include: Arabic, Bulgarian, Chinese, Chinese (Taiwan), Croatian, Czech, Danish, Dutch, English, Estonian, Finnish, French, German, Greek, Hungarian, Italian, Japanese, Korean, Lithuanian, Latvian, Norwegian, Polish, Portuguese, Romanian, Russian, Slovak, Slovenian, Serbian, Spanish, Swedish, Thai, Turkish, and Ukrainian.

Visitors who do not have access to a smartphone can check in using the kiosk.

Compatible with leading access control systems. Additional fees apply for Premium.

Compatible with most systems that have RADIUS functionality. More details in the "Integrations" section below. Additional fees apply for Premium accounts.

Visitors can receive custom information such as host contact details or visit instructions, following check-in.

In a situation where a visitor does not select a host, a default recipient is notified.

Centralize vaccine certificates or test results, and configure access credentials based on their COVID-safe status.

Easily set up multiple check-in spots without needing a kiosk, or front desk.

Onsite or remote training, delivered in text, image or video.

Conditional on answers to the questionnaire, documentation being in order, and other custom criteria.

Grant entry for a set length of time.

Ability to upload both documents, or pictures within the Dashboard.

Select visitors and invite them to any location.

Upload Excel (XLS) files, and re-use groups of up to 300 visitors.

No need to log into Proxyclick to pre-register visitors. Simply invite meetings@proxyclick.com is enough. Also works with Google Calendar.

Hosts benefit from full dashboard capabilities as part of this integration. Including, visits to authorized locations, enforcing location-specific flows, creating individual visitors or groups, recurring visits, and submitting requests for approval.

Hosts can receive notifications through their preferred channels, including SMS/ text message, email, Slack, Microsoft Teams). Notifications can include information collected during registration or the entrance the visitor used.

Hosts can notify front desk staff of their status. For example, on the way, or running late.

Hosts and assistants are notified by default. Hosts can add other back-up recipients as needed.

Hosts are notified if a visitor is denied entry based on their responses to the remote registration flow.

Hosts are notified when visitors check out.

Assistants can receive notifications through their preferred channels, including SMS/ text message, email, Slack, Microsoft Teams. Notifications can include information collected during registration or the entrance the visitor used.

Via integration with meeting room management software, such as such as Condeco, Smartspace Global, and Smartway2.

The Dashboard displays check in, check out of visitors and employees, as well as delivery and host information.

The Dashboard determines your company's default language for visitor and user notifications and is available in 8 languages: Chinese, Dutch, English, French, German, Italian, Japanese, and Spanish.

Use bulk commands to manage large groups. For example, 1-click commands to pre-print badges, or mark a group as checked-in.

The Dashboard lets you notify multiple recipients, send reminders for unpicked deliveries, track delivery status, notify employees of incoming deliveries if couriers do not use the delivery button on the kiosk. See "Deliveries" section below for more.

Visitor profiles can be used by different users via the shared address book. Access is granted through strict permission controls.

Customize and filter columns to highlight key information.

If needed, you can rely on the Dashboard to edit, delete visits, change status, print badges, and take photos.

Copy all settings, or specific settings from one location to one or more locations.

Automatically provision all users globally. Allocate users per location based on groupings from your directory.

Group locations (for example, by region) and aggregate key data in global reports, and run global exports.

Track building occupancy, peak times, adherence to pre-registration policy.

Customization through different types of fields (for example, list, text, date, yes/no) and different options (show/hide on kiosk/dashboard, store in visitor profile vs. reset at every visit, make mandatory).

Authorized teams can approve or reject requests from a dedicated dashboard.

Unexpected visitors cannot be processed via the kiosk and are redirected to the reception team to check in.

Alert specified users when a visitor matches a record in an internal watchlist. A standard matching algorithm triggers a notification (text message/ SMS, email, Dashboard) if a visitor's details are identical or similar to your watchlists.

Screen against 100s of up-to-date restricted parties lists, denied trade lists, and sanctioned parties lists from government authorities and multinational bodies across six continents.

Visitor arrives and is given "On-site" status to indicate they have not checked in, and triggers additional security checks before notifying host.

Unique QR codes can be shared via invitation and reminder emails, stored on smart phone and printed on badges. They can be scanned on kiosks at the front desk, or on turnstiles/ readers (available in Premium).

QR codes are issued once a visitor completes pre-registration in accordance with set conditions. For example, completing a questionnaire, or signing a document.

Ask visitors to sign legal documents (NDAs, Safety guidelines, privacy notice...) on the kiosk, on their smart phones at check-in, or in advance. Visitors can be asked to re-sign after a set period, and documents are stored in PDF format in Proxyclick.

Provide customized documents for signature, depending on the visitor type.

Automatically upload signed agreements outside of Proxylick into: Box, Dropbox, Egnyte, Google Drive, or OneDrive.

Capture visitor photos on kiosk on arrival or pre arrival. Print these photos on badges and include in notifications for easier visual identification.

Create tailored smart flows for employees and visitors, using custom screens populated with text, imagery, videos, and questionnaires, which adapt based on answers received. Works on flows on the kiosk, and smart phones. Can be used prior to arrival, or during check-in.

Scan visitor name from their identification document and verify identity through facial recognition. Entirely self-service from the kiosk. No manual intervention from front desk staff required (up to 500 matches per month in Premium).

Multiple advanced security options available. including automatically provision temporary and area-restricted physical access based on registration data (e.g. answers to questions) and workflow (e.g. only after internal approval), trace visitor movements, enforce double badging by escort. Compatible with leading access control systems. Additional fee for Premium accounts.

Touchless temperature scanner at front desk to take the temperature of incoming employees and unexpected visitors. Check-in can be conditional on an individuals temperature.

Pull data into Excel (XLS) format.

Includes time stamps of all changes, including who changed the value of any field and when.

Available for employees and visitors.

Multiple check-out options available, including via the kiosk, the Dashboard, custom rules, and geolocation-based, reminders to hosts, or through the access control integration (the last two available in Premium).

Exceptions include no-show visitors, visitors that did not check-out, or hosts missing from the directory.

In case of a loss of connection, employees and visitors are stored on the kiosk and synchronized with your account when the connection is re-established.

Send text messages/ SMS to all visitors on-site as a single, bulk command.

Use custom fields to screen and present legal documents to visitors to ask for consent.

Manually delete visit data in bulk.

Automatically delete visit data following a custom period of time. This period can be set per location.

Employees' replies to the health questionnaire are not visible to front desk staff. Only administrators with strict access rights can view this data in exports.

Phone number and email addresses of returning visitors are hidden (obfuscation). Dropdown showing returning visitors can be fully hidden.

Names of returning visitors and hosts can be hidden.

Employee and visitor address book can be hidden to specified users.

Print visitor badges directly from the kiosk or Dashboard.

Proxyclick supports most printers (AirPrint and non-AirPrint), and options such as black and white paper badges, color badges, plastic badges, or self-expiry badges.

Reinforce security and mirror your brand with a wide range of customization options, including custom fields, visitor or host information, your logo, badge size, background colors, font, theme, text, imagery, visitor photos, and pre-designed icons.

Set your own parameters for when to and not to print badges.

Only show the information that matters based on the visitor type and remove what is not needed.

The delivery person can notify the relevant employee directly from the kiosk.

Use a short form to notify employees from the Dashboard. Can also notify multiple employees at once in case of multiple deliveries and include short comments.

Dedicated logbook to search and manage deliveries.

Send reminders to relevant employees regarding their unattended deliveries.

Real-time synchronization of the user list from your directory to your locations.

Control what users can do by provisioning them to specific groups. Each group can contain up to 25 rights. Rights can be set up for single or multiple locations across the globe.

Securely sign in through your preferred integration.

Receive access to Proxyclick's API in order to build your own integration.

Feed your systems with Proxyclick notifications.

Slack and MS Teams available in all plans. Skype for Business and Webex available in Premium and Enterprise.

Pre-register visitors directly from any calendar (incl. Google Calendar). Simply include "meetings@proxyclick.com" in the invitation.

Pre-register visitors via our Outlook add-in.

Store legal documents in OneDrive, Dropbox, Egnyte, Box and Google Drive.

Synchronize users with Azure AD, G Suite, LDAP, Okta, OneLogin, SCIM.

Provide Single Sign On through Azure AD, Microsoft AD FS, G Suite, Generic SAML, Okta, OneLogin.

Proxyclick works with the following systems for visitor and employee door access: AMAG Technology, Brivo On Air / Access, CEM AC2000, Genea, Genetec, Lenel OnGuard, Nedap AEOS, Openpath, Paxton Net2, S2 Netbox, C-Cure 9000. Additional charges apply in Premium accounts.

Every visitor who checks-in on Proxyclick displayed in Salesforce as an event.

Automatically send personal and time-restricted Wi-Fi credentials to visitors. Compatible with Aerohive, Aruba, Cisco ISE, Cisco WLC, Fortigate, Meraki, pfSense, and Ubiquiti. Additional fees apply for Premium accounts.

Integrate with Visual Compliance and screen against 100s of up-to-date restricted parties' lists, denied trade lists, and sanctioned parties lists from government authorities and multinational bodies across six continents.

Automatically create visits in Proxyclick when booking meeting rooms for visitors in Condeco.

A comprehensive online Help Center containing detailed "How to" guides, and Frequently Asked Questions (FAQs).

A learning hub of 'How to' videos to ensure you get the most out of Proxyclick.

An international team of subject matter experts with industry-leading response times.

Dedicated Customer Success Manager: 5 hours of virtual sessions. Step-by-step guidance for up to 3 locations. Expanded self-service for more than 3 locations. Marketplace integrations support: Calendar, Wi-Fi, User Provisioning, Single Sign-On and notifications. Priority support for 3 months: replies within 10 minutes via chat.

Dedicated Customer Success Manager: 10 hours of virtual sessions. Step-by-step guidance to streamline your process across different locations or regions. Marketplace integrations support: Calendar, Wi-Fi, User Provisioning, Single Sign-On and notifications. Fast-track deployment checklist: global architecture design and Hypercare.

Dedicated Project Manager: Custom project overview and timeline. Step-by-step guidance to streamline your process across different locations or regions (eg deployment across 100s of locations in a few weeks) Marketplace integrations support: Calendar, Wi-Fi, User Provisioning, Single Sign-On and notifications. Fast-track deployment checklist: global architecture design and Hypercare. Dedicated Relationship Manager: assigned after go-live.