Every feature you need to enhance visitor experience, secure your assets and streamline your front desk.
At a glance
Invitations (via dashboard and calendar), gather information in advance, custom fields, QR codes, photos, legal document signing, touchless check-in, visitor screens available in 33+ languages, badge printing, notifications (email, text message, Slack, Microsoft Teams...).
Powerful dashboard for front desk, security, and admin staff
Dedicated logbooks for visitors, employees, and deliveries. Emergency features. User list upload, user rights, multi-location settings, exports, and reporting.
Unique smart flows for employees and visitors
Create tailored smart flows for employees and visitors, using custom screens populated with text, imagery, videos and questionnaires, which adapt based on answers received.
Advanced security, safety, and privacy
Visit approval, automatic ID verification using facial recognition, internal and external watchlists, temperature scanning, custom data deletion.
SSO and User provisioning, Outlook Add-in, Access Control Systems (open doors and call elevators with automated, personal, and time-restricted credentials), Wi-Fi (automatically receive personal and time-restricted credentials upon check-in).
International, industry leading support via multiple channels, comprehensive online Help Center, and Academy.
Tailored success packs. Deploy to 100s of locations in a few weeks.
Customizable legal terms, customizable SLAs for support, RFP completion and support.
Unlimited usage per location
Unlimited employees, visitors, kiosks, and deliveries. Text messages/ SMS included.
Companies with more than 500 visitors per month typically have more than 1 iPad in their lobby. Proxyclick does not charge extra per iPad.
Unlimited SMS/ text messages
Depending on your flows, a check-in can generate more than 1 text message. For example, a text reminder to the visitor, a host notification, watchlist alerts or a mass text for evacuation. Proxyclick does not charge per text.
Employee booking and check-ins
Proxyclick Proovr: All in one app for employees
Proxyclick Proovr App, employees book a date and a desk, check in and out, receive guidelines, answer health/security questionnaires, and cancel bookings. Web-based version also available.
Check in using the Dashboard (without app)
Front desk staff can check in employees who do not have the app using Proxyclick's Dashboard.
Control who can book
Only employees that are part of your directory can book and check in to their workplace. Automatic user provisioning available in Premium.
Share guidelines using text, images, and videos
Workplace guidelines and other relevant information can be shared with your employees.
Customizable questionnaire for your employees (can be different to the visitor questionnaire).
Deny access based on custom rules
Deny access to employees based on their answers to the questionnaire, their temperature readings, or if occupancy limits have been reached.
Divide your workplace into spaces and allocate a set desk capacity to each space.
Flexible workplace capacity management
Set capacity limits for your workplace as a whole, as well as for individual spaces.
Book a desk in advance
Employees can book desks in advance using the Proxyclick Proovr app.
View workplace floorplan
Give employees a visual of where they are booking a desk.
View occupancy per space
Visitors receive a check-in confirmation with a customizable message.
See who sits where
Employees can see where their colleagues are sitting when booking.
Part of your employee flow
Desk booking works with your questionnaires, guideline sharing, and other features.
Receive custom instructions and reminders before visit
Send customized invitations and reminders (email, text) to your visitors about upcoming meetings, meeting location, date and time, custom instructions and the QR code.
Answer questions ahead of arrival
See latest instructions, sign legal documents, or complete questionnaires. These can be different to the kiosk flow in the lobby.
Touchless check-in for returning and expected visitors
Autofill information, while respecting strict privacy regulations.
Touchless registration for unexpected visitors
Use a smartphone based check-in flow for unexpected visitors.
Select from 33+ languages
Visitors can choose between 33+ languages when interacting with Proxyclick on the kiosk. Default translations are provided and editable. Languages include: Arabic, Bulgarian, Chinese, Chinese (Taiwan), Croatian, Czech, Danish, Dutch, English, Estonian, Finnish, French, German, Greek, Hungarian, Italian, Japanese, Korean, Lithuanian, Latvian, Norwegian, Polish, Portuguese, Romanian, Russian, Slovak, Slovenian, Serbian, Spanish, Swedish, Thai, Turkish, and Ukrainian.
Check in using the kiosk
Visitors who do not have access to a smartphone can check in using the kiosk.
Conditional on answers to the questionnaire, documentation being in order, and other custom criteria.
Time limited QR code
Grant entry for a set length of time.
Upload and store documentation and pictures
Ability to upload both documents, or pictures within the Dashboard.
Easily pre-register visitors
Select visitors and invite them to any location.
Easily pre-register groups of visitors
Upload Excel (XLS) files, and re-use groups of up to 300 visitors.
Leverage global address book for quick re-entry
Create and manage personal address book
Pre-register visitors directly from any calendar
No need to log into Proxyclick to pre-register visitors. Simply invite firstname.lastname@example.org is enough. Also works with Google Calendar.
Pre-register visitors via Microsoft Outlook add-in
Hosts benefit from full dashboard capabilities as part of this integration. Including, visits to authorized locations, enforcing location-specific flows, creating individual visitors or groups, recurring visits, and submitting requests for approval.
Receive check-in notifications
Hosts can receive notifications through their preferred channels, including SMS/ text message, email, Slack, Microsoft Teams). Notifications can include information collected during registration or the entrance the visitor used.
Notify front desk of status
Hosts can notify front desk staff of their status. For example, on the way, or running late.
Customize who receives notifications
Hosts and assistants are notified by default. Hosts can add other back-up recipients as needed.
Receive notifications if visitors are denied entry before a visit
Hosts are notified if a visitor is denied entry based on their responses to the remote registration flow.
Receive check out notifications
Hosts are notified when visitors check out.
Create visitors for hosts
Assistants can receive notifications through their preferred channels, including SMS/ text message, email, Slack, Microsoft Teams. Notifications can include information collected during registration or the entrance the visitor used.
Via integration with meeting room management software, such as such as Condeco, Smartspace Global, and Smartway2.
Receptionists and security personnel experience
Monitor visitor and employee check-ins and deliveries in real-time
The Dashboard displays check in, check out of visitors and employees, as well as delivery and host information.
Dashboard available in 8 languages
The Dashboard determines your company's default language for visitor and user notifications and is available in 8 languages: Chinese, Dutch, English, French, German, Italian, Japanese, and Spanish.
Manage large groups of visitors
Use bulk commands to manage large groups. For example, 1-click commands to pre-print badges, or mark a group as checked-in.
The Dashboard lets you notify multiple recipients, send reminders for unpicked deliveries, track delivery status, notify employees of incoming deliveries if couriers do not use the delivery button on the kiosk. See "Deliveries" section below for more.
Leverage global address book
Visitor profiles can be used by different users via the shared address book. Access is granted through strict permission controls.
Customize and filter columns to highlight key information.
Perform any operation from the Dashboard
If needed, you can rely on the Dashboard to edit, delete visits, change status, print badges, and take photos.
Global admin experience
Manage and copy settings across locations globally
Copy all settings, or specific settings from one location to one or more locations.
Manage user provisioning globally
Automatically provision all users globally. Allocate users per location based on groupings from your directory.
Group locations (for example, by region) and aggregate key data in global reports, and run global exports.
Get insights from pre-built graphs
Track building occupancy, peak times, adherence to pre-registration policy.
Advanced security and safety
Create custom fields and questions
Customization through different types of fields (for example, list, text, date, yes/no) and different options (show/hide on kiosk/dashboard, store in visitor profile vs. reset at every visit, make mandatory).
Require internal approval before sending invitations to visitors
Authorized teams can approve or reject requests from a dedicated dashboard.
Unexpected visitors cannot be processed via the kiosk and are redirected to the reception team to check in.
Screen visitors against internal watchlists
Alert specified users when a visitor matches a record in an internal watchlist. A standard matching algorithm triggers a notification (text message/ SMS, email, Dashboard) if a visitor's details are identical or similar to your watchlists.
Screen visitors against third-party restricted parties lists
Screen against 100s of up-to-date restricted parties lists, denied trade lists, and sanctioned parties lists from government authorities and multinational bodies across six continents.
Mandatory, manual check at entry
Visitor arrives and is given "On-site" status to indicate they have not checked in, and triggers additional security checks before notifying host.
Issue unique QR codes
Unique QR codes can be shared via invitation and reminder emails, stored on smart phone and printed on badges. They can be scanned on kiosks at the front desk, or on turnstiles/ readers (available in Premium).
Only issue QR codes to visitors who comply with pre-registration criteria
QR codes are issued once a visitor completes pre-registration in accordance with set conditions. For example, completing a questionnaire, or signing a document.
Sign legal documents
Ask visitors to sign legal documents (NDAs, Safety guidelines, privacy notice...) on the kiosk, on their smart phones at check-in, or in advance. Visitors can be asked to re-sign after a set period, and documents are stored in PDF format in Proxyclick.
Customize legal documents based on visitor types
Provide customized documents for signature, depending on the visitor type.
Store signed documents in the cloud
Automatically upload signed agreements outside of Proxylick into: Box, Dropbox, Egnyte, Google Drive, or OneDrive.
Capture visitor photos
Capture visitor photos on kiosk on arrival or pre arrival. Print these photos on badges and include in notifications for easier visual identification.
Unique smart flows for employees and visitors
Create tailored smart flows for employees and visitors, using custom screens populated with text, imagery, videos, and questionnaires, which adapt based on answers received. Works on flows on the kiosk, and smart phones. Can be used prior to arrival, or during check-in.
Verify identity against Identification Documents
Scan visitor name from their identification document and verify identity through facial recognition. Entirely self-service from the kiosk. No manual intervention from front desk staff required (up to 500 matches per month in Premium).
Multiple advanced security options available. including automatically provision temporary and area-restricted physical access based on registration data (e.g. answers to questions) and workflow (e.g. only after internal approval), trace visitor movements, enforce double badging by escort. Compatible with leading access control systems. Additional fee for Premium accounts.
Touchless temperature scanner at front desk to take the temperature of incoming employees and unexpected visitors. Check-in can be conditional on an individuals temperature.
Export employee and visitor logs
Pull data into Excel (XLS) format.
Audit trail for historical visitor data
Includes time stamps of all changes, including who changed the value of any field and when.
Generate Emergency lists
Available for employees and visitors.
Ensure accurate data for Emergency list
Multiple check-out options available, including via the kiosk, the Dashboard, custom rules, and geolocation-based, reminders to hosts, or through the access control integration (the last two available in Premium).
Collaborate on roll calls during emergencies
Daily summaries of exceptions
Exceptions include no-show visitors, visitors that did not check-out, or hosts missing from the directory.
Offline mode for the kiosk
In case of a loss of connection, employees and visitors are stored on the kiosk and synchronized with your account when the connection is re-established.
Emergency mass text message/ SMS notification
Send text messages/ SMS to all visitors on-site as a single, bulk command.
Privacy and compliance (GDPR, CCPA...)
Use custom fields to screen and present legal documents to visitors to ask for consent.
Bulk data deletion
Manually delete visit data in bulk.
Automatically delete visit data following a custom period of time. This period can be set per location.
Hide employee answers
Employees' replies to the health questionnaire are not visible to front desk staff. Only administrators with strict access rights can view this data in exports.
Hide personal contact info from kiosk
Phone number and email addresses of returning visitors are hidden (obfuscation). Dropdown showing returning visitors can be fully hidden.
Hide names on kiosk
Names of returning visitors and hosts can be hidden.
Hide address book to Dashboard users
Employee and visitor address book can be hidden to specified users.
Print from anywhere
Print visitor badges directly from the kiosk or Dashboard.
Print on any printer
Proxyclick supports most printers (AirPrint and non-AirPrint), and options such as black and white paper badges, color badges, plastic badges, or self-expiry badges.
Select from 6 customizable templates
Secure your premises with custom badges
Reinforce security and mirror your brand with a wide range of customization options, including custom fields, visitor or host information, your logo, badge size, background colors, font, theme, text, imagery, visitor photos, and pre-designed icons.
Set your own parameters for when to and not to print badges.
Custom layouts per visitor type
Only show the information that matters based on the visitor type and remove what is not needed.
Notify employees from the kiosk
The delivery person can notify the relevant employee directly from the kiosk.
Notify employees from the Dashboard
Use a short form to notify employees from the Dashboard. Can also notify multiple employees at once in case of multiple deliveries and include short comments.
Keep track of deliveries
Dedicated logbook to search and manage deliveries.
Send reminders to relevant employees regarding their unattended deliveries.
User Provisioning and User rights
Upload list of employees
User Provisioning (UP)
Real-time synchronization of the user list from your directory to your locations.
Control what users can do by provisioning them to specific groups. Each group can contain up to 25 rights. Rights can be set up for single or multiple locations across the globe.
Single Sign On (SSO)
Securely sign in through your preferred integration.
Receive access to Proxyclick's API in order to build your own integration.
Feed your systems with Proxyclick notifications.
Slack and MS Teams available in all plans. Skype for Business and Webex available in Premium and Enterprise.
Pre-register visitors directly from any calendar (incl. Google Calendar). Simply include "email@example.com" in the invitation.
Pre-register visitors via our Outlook add-in.
Store legal documents in OneDrive, Dropbox, Egnyte, Box and Google Drive.
User Provisioning (UP)
Synchronize users with Azure AD, G Suite, LDAP, Okta, OneLogin, SCIM.
Single Sign On (SSO)
Provide Single Sign On through Azure AD, Microsoft AD FS, G Suite, Generic SAML, Okta, OneLogin.
Access control systems
Proxyclick works with the following systems for visitor and employee door access: AMAG Technology, Brivo On Air / Access, CEM AC2000, Genea, Genetec, Lenel OnGuard, Nedap AEOS, Openpath, Paxton Net2, S2 Netbox, C-Cure 9000. Additional charges apply in Premium accounts.
Every visitor who checks-in on Proxyclick displayed in Salesforce as an event.
Automatically send personal and time-restricted Wi-Fi credentials to visitors. Compatible with Aerohive, Aruba, Cisco ISE, Cisco WLC, Fortigate, Meraki, pfSense, and Ubiquiti. Additional fees apply for Premium accounts.
Third party restricted lists
Integrate with Visual Compliance and screen against 100s of up-to-date restricted parties' lists, denied trade lists, and sanctioned parties lists from government authorities and multinational bodies across six continents.
Meeting room management
Automatically create visits in Proxyclick when booking meeting rooms for visitors in Condeco.
Support, Customer Success and Enterprise Services
A comprehensive online Help Center containing detailed "How to" guides, and Frequently Asked Questions (FAQs).
A learning hub of 'How to' videos to ensure you get the most out of Proxyclick.
Industry-leading online support
An international team of subject matter experts with industry-leading response times.
Starter Pack ($2,500 USD)
A designated solution consultant provides step-by-step guidance for up to three locations. Bi-weekly project meetings keep your implementation on track. Includes marketplace integrations support per license availability, user provisioning, and setup for single sign-on and notifications.
Growth Pack ($5,000 USD)
Inclusive of the services available in the Starter Pack, your designated solution consultant will facilitate weekly project management meetings, admin and user trainings, and guidance to streamline your process across different locations or regions.
Enterprise Pack (Contact for Pricing)
Inclusive of the Growth Pack, the Enterprise Pack offers the ultimate support for your team deploying Proxyclick globally. Your designated solution consultant will facilitate planning workshops, support for all marketplace integrations (including access control systems and Wi-Fi setup), and a post-implementation review.
Customizable legal terms or MSA
Request for Proposal (RFP) completion and support
Non-standard security questionnaire
Customizable Service-level agreement (SLA) for support