Their main issue was a security one: most people walked straight past the counter, as Peter Oliver, the Information Services Manager, explains: "Lots of people knew who they’re coming to see, so they simply walked past the counter without registering. We didn’t know who was in the building."
Westland District Council was on the lookout for a more efficient system, one that could increase the security of the building by knowing who’s in and who’s out. One of Peter’s colleagues used Proxyclick in another building and found that the product was exactly what they were looking for - so they started a free trial to test the solution.
After an easy setup and a quick installation of an iPad and wireless printer, Proxyclick was ready to welcome visitors at Westland District Council.