Front Desk Experience Survey 2018

How a poor experience in corporate lobbies affects people's perception of the overall business

Front desk experience matters more than you think.

We asked 2000 office workers across the UK and the US to tell us more about their experience of the lobby as a visitor. Results are clear: it matters more than expected. 


Complete the form to get the results and start improving the front desk experience of your company today.

Some of the insights

Front Desk Experience Survey 1

50% of people

want self-served refreshments in the lobby.
Front Desk Experience Survey 2

35% of visitors

feel nervous about the idea of signing in via fingerprint or facial recognition.
Front Desk Experience Survey 3

62% of people

have confessed to looking at the paper visitor logbook to see who's signed in before them.