Free 5-Day Email Course: Re-Think Your Reception Area

Transform your visitor experience with tips from leading international hospitality experts

Email course - reception-1

Want to change things up at your reception area, but unsure where to start?

In this 5-day email course, you'll learn:

Day 1: How to define your company DNA and build loyalty
Day 2: How to create guest journeys
Day 3: Why technology will never replace human touch
Day 4: How to communicate. Effectively.
Day 5: How to let your visitors help you find solutions that work 

Our experts

simon pratt

Simon Pratt

Managing Director, Portico

Geert John Van Der Bruggen

Geert John van der Bruggen

Manager, Corporate Real Estate & Facilities, Astellas Pharma Europe

zig wu

Zig Wu

Facilities consultant, Jacobs Engineering
william poole

William Poole-Wilson

Principle, Pringle Brandon Perkins+Will Jacobs Engineering

michael hyatt

Michael Gray

Hyatt International General Manager for UK & Ireland


Berhnard Drion

Professor of Facility Management at NHTV, Associate Partner of Hospitality Group and co-author of Working Wonderland