Join our team
We are not just another company.
At Proxyclick we want to have an impact on people’s lives by creating millions of positive connections. We wanted to do away with the frustrating and impersonal experience of going to business meetings.
So we designed a solution to transform the way people are welcomed to offices around the world, allowing everyone involved to connect with confidence.
This is how we make the world a more positive place, one meeting at a time.
We offer a fun, entrepreneurial working environment within an exciting high-growth tech company where you can make a real difference. We like people who take their job seriously without taking themselves too seriously. We value people who take strong ownership of their work, but also recognize that truly exceptional results can only be achieved as a team.
To get a good idea of Proxyclick's values and atmosphere, have a look at our 2017 Annual Remote Working Trip video (learn more about our Remote Working Experience here).
Open positions
Head of People Experience
Description
Proxyclick is looking for an outstanding Head of People Experience to help us shape the best people experience, and further strengthen and grow our talented and engaged team.
The position is based in the Brussels hub of the company, at the heart of a growing network of team members around the world.
Lead the following People Experience drivers of excellence and engagement:
- Recruitment and retention management (Proactive sourcing, pipeline, metrics, onboarding, employer branding)
- Talent development (Talent pool, individual skills and leadership development)
- Performance and feedback management (goal setting systems, accountability principles, continuous feedback behaviour, 360° evaluation)
- Compensation, benefits and recognition (fair, competitive, motivating policies and schemes)
- Team alignment and engagement with the company mission, vision and values
- Organization philosophy and design, physical work environment, engagement monitoring, change management
- Cohesion and effectiveness, in a network of remote teams
- People Experience tools, processes and policies
Synchronise business needs and people needs
Coordinate the People Team members (Team Happiness and People Administration)
- Proven track record in managing People Experience full-cycle, in particular talent acquisition, development and engagement, in an international scope with remote teams
- BSc/MSc in Human Resources Management, psychology or relevant field
- International experience in large and small, entrepreneurial, international and cross-cultural (tech) companies
- Excellent leadership, listening, communication and relationship building skills
- Multi-lingual, including fully proficient English, written and spoken
- Committed to the Proxyclick company values (trust, customer-centric, collaborative, autonomous, open, positive and team spirit, fun!)
- Business acumen
- Adequate knowledge of current HR rules and regulations
- Work permit (as self employed or employee) for Belgium
- Key player of a solid, fast-growing tech company on a global mission
- Open culture allowing you to share your ideas and have an impact from day 1
- Autonomy and empowerment
- Competitive, performance based compensation including stock options
- Working with a great team of highly motivated people
- International culture and learning atmosphere
- A relaxed working environment in an amazing office space to sit, stand or lounge
- Healthy team office (lunch every Friday + fruitbox delivery)
- Fierce ping pong games (incl. leaderboard) and darts competitions
- Regular fun team events.
- Annual remote working trip (watch the video here)
Front-end web integrator
Description
Senior Outbound Sales Rep. (English and German speaking)
Description
Proxyclick is an international SaaS scale-up delivering a solution which is transforming the way people are welcomed to offices around the world. In 2018, over 10 million people at thousands of companies (including Airbnb, Audi, Dimension Data, L’Oréal, and Pepsico) have checked-in with our Proxyclick iPad app across the globe, making the world a more positive place, one meeting at the time.
Are you interested to join a team of people dedicated to change the way visitors are welcomed at front desks around the world? Everyone in our team makes a difference, every day we all have an impact.
Proxyclick story started 10 years ago by listening to front desk teams and learning from them. We are making their lives easier, allowing receptionists, security, employees and visitors to connect with confidence.
Today 1000s of small and large organisations in more than 60 countries use Proxyclick to transform their front desk experience.
If you join us you will be part of a fast-growing sales team with teammates in various cities in Europe and North America. You will be the first outbound-only team member.
This is a Brussels-based position.
Roles and responsibilities
- Work with sales and account management to identify opportunities
- Navigate within large organisations to find right contact persons
- Execute targeted & strategic outbound activity via email and phone to reach key sales milestones
- Cold call, pitch and present Proxyclick
- Run screen sharing demos
- Build the trust necessary to uncover and understand customers pain points as you progress them through the sales funnel
- Use your creativity to develop new ideas to fuel the sales pipeline growth
- Attend conferences and networking events to generate new leads and promote Proxyclick
- Work closely with Marketing to generate stats, data, and testimonials to enhance the value proposition
- Manage multiple conversations simultaneously at various stages of engagement, and make sure that those conversations bring value to your customer
- Qualify leads based on customer needs, budgets, decision-making process and timing
- Maintain and improve customer data in CRM
- Do something which has nothing to do with the above (depending on your personal skills and interests you might be involved in other aspects of Proxyclick daily life)
Requirements
- You are a team player, you have an opinion but you don’t let ego get in the way— our culture of collaboration is important to us and we work to preserve it
- You are determined to solve customers’ challenges and to create value for them
- Experience in formulating and implementing an inbound/outbound communications strategy including: call scripts; email content; messaging cadence and other communication strategies
- Expert at finding your way within large organisations, you have a very good understanding of how large organisations function and take decisions
- 3-5 years sales experience, preferably in software sales
- Ability to create a repeatable Sales Development methodology resulting in increased lead velocity; lead-demo conversions; qualification parameters and overall productivity
- In addition to a track record for the above, the ideal candidate has a degree from a renowned university
- Perfect command of English and German is a must
About you
- You are an excellent communicator— we value good storytelling
- You are upset when leads show no interest for what you are proposing, at the same time you value a good reason for not showing interest
- You have Commanding executive presence in front of a room and over web conference
- Resilience is your second nature, you do not take no for an answer
- You love technology, not for the sake of technology but for the positive impact and potential it has on the world around us
- You always wanted to be an entrepreneur, you work autonomously to achieve your goals, you are smart, ambitious and naturally curious
- You like meeting with your customers and traveling on occasion (our HQ is in Brussels)
Benefits
- Attractive commissions scheme and stock options plan
- Autonomy and empowerment
- Working with a great team of fun and highly motivated people
International culture and learning atmosphere - A relaxed working environment in an amazing office space to sit, stand or lounge
- An open culture allowing you to share your ideas and have an impact from day one
- Friday office lunch
- Regular fun team events
- Annual remote working trip (check our 2 last trips in Barcelona and Lisbon in our YouTube channel)
Interested? We're looking forward to hear from you. Please apply exclusively here.
Technical Support Engineer
- Respond quickly and effectively to requests for tech support from users through phone, email and live chat
- Reproduce, investigate, debug and fix any issues, using DB queries, logs and monitoring tools
- Set up screen-sharing sessions with end user when necessary (e.g. to look at the browser logs or to fix printing issues that might have local causes
- File bug reports and escalate where appropriate
- When there are no tech questions to answer, help your teammates by answering less technical questions from users
- Ensure flawless integration with other systems and apps of our large clients, including identity management (SSO and User Provisioning), other SaaS products and internal systems (e.g. Access Control Systems)
- Attend selected conference calls with large clients and prospects (together with Sales) and answer technical questions (e.g. on security)
- Respond to developer questions about our integration tools and APIs
- Contribute to Proxyclick technical documentation (API doc, Help Center)
- Prior experience working as a Technical Support Engineer
- Very good understanding of web services, including transport (primarily HTTP), common data formats (JSON and XML), and standard API patterns (e.g. REST)
- A real passion for interacting with and helping a high volume of customers who range from experienced developers to non-technical users
- Very strong communication skills. Ability to explain technical issues and resolutions succinctly and clearly
- Knowledge of network configurations and printer setup
- Experience with LDAP and FTP
- Based in a timezone that has a minimum of two hours overlap with CET (Paris)
- Native English (verbal and written)
- Key player of a solid, fast-growing tech company with a global ambition
- Open culture allowing you to share your ideas and have an impact from day one
- Autonomy and empowerment
- Competitive compensation including stock options
- Working with a great team of fun and highly motivated people
- International culture and learning atmosphere
- Yearly team event abroad (check our 2 last trips in Barcelona and Lisbon in our YouTube channel)
Interested? We're looking forward to hear from you. Please apply exclusively here.