Paul Schmeja

Guest Writer: CEO and founding member of the First Contact Executive Team. His company is Australia's leading provider of outsourced Reception and Concierge managed solutions to premium commercial buildings and corporate workplaces. Paul specializes in Front Office & Rooms Division Management and contributed to successful pre-openings of award winning hotels.

The number one trait shared by all successful service cultures

The secret behind the successful service culture of the worlds' best hospitality executors: Ritz-Carlton Hotels, Apple and producer of 2000 Olympic ceremony.

3 min read New World of Work

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Paul Schmeja

The number one trait shared by all successful service cultures

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